EFFICY (INVEMACO)

General description

Efficy, The CRM specialists

Invemaco started in 1998 as a consulting company for “contact management software”. In 1999 Invemaco took over 2 companies who had been distributing CRM software for over 10 years in the Benelux and France. In 2005, new shareholders invest in Invemaco to develop a new modern solution with the objective to be the new CRM reference of the European SMB-market: Efficy. In 2006, the official launching of Efficy propels Invemaco into the competitive market of CRM-software editors and now 25 people are active to support a 200 user/month growth (approximately 350 customers and 7000 users + 7000 extranet users). In 2009, Invemaco is rebranded as Efficy in order to focus on the main product: Efficy CRM.

Developed Products

CRM Software

The term CRM is fairly new but in reality Customer Relationship Management has existed for quite some time. Maintaining a good and personal relationship with the customer has always been a cornerstone of business management.

Targets and References

Efficy was released in May 2006. It has currently a 200 users/month grow. In November 2009, 350 customers and 7000 users have chosen Efficy.

Among our references:

Kinepolis
CIRB (Information Center of the Region Brussels)
Liège Airport
BECI (Brussels Enterprises Commerce & Industry)
BlueBackup
Corsendonk
Transics
Amadeus Hospitality.

Innovative aspects/Advantages

Efficy Strengths

Customization
■ Every company has her own needs for CRM. Efficy makes it possible to build a customized CRM system with state of the art technologies (Server Side Scripting, CSS like Interfaces, programmable workflow, …)

Zero Maintenance Architecture
■ Efficy’s unique Zero maintenance architecture is protecting your investment. Investing in building and customizing your own CRM solution is a big investment. With Efficy an upgrade fully integrates every custom development you made. This will spare time, money and quality control to your company (up to 30-50% of the initial cost with a classical CRM).

Ergonomic and user interface
■ Efficy is optimized for web usage: this pLace Efficy among the fastest CRM available.
■ Google-Like searching
■ Every CRM entity (contacts, companies, projects,...) is searchable like in 000gle (not one search field anymore).
■ In a contact, a company, a project, ... every List of detailed content (eMails, actions, documents, ...) is also searchable (google-like as well).
 

Query views
Commercial people have different needs than administrative: why should they share the same vision on the data’s? Efficy Let the users configure his own view on the data’s. Efficy is not only the CRM of the company; it becomes the one of each user!